The SRG SSR defines its strategic goals in its Corporate and services strategy. Every two years, SRG SSR appoints an external body to review the extent to which the Enterprise Units RSI, RTR, RTS and SRF have implemented their goals.
The SRG SSR regularly assesses whether it is achieving the goals of its corporate and services strategy and commissions for this purpose an external body. For the 2019-2020 cycle, SRG SSR has appointed the European Broadcasting Union (EBU).
EBU assessed implementation of SRG SSR Corporate and Services strategy 2019–2020
As part of a peer-to-peer review, experts from the EBU examined the extent to which the SRG Enterprise Units RSI, RTR, RTS and SRF have implemented the objectives of the Corporate and Services strategy 2019–2020 (German). The result of the investigation are four evaluation reports (see documents). The SWI swissinfo.ch Enterprise Unit is not part of the evaluation, as it has its own service mandate.
Following the evaluation, the institution of the respective Enterprise Unit invited stakeholders from civil society to a dialogue and discussed the peer review reports with them.
Peer-to-peer review method: multi-step review
- Based on the goals of the corporate and services strategy, the EBU experts (peers) drew up a questionnaire which RSI, RTR, RTS and SRF completed for self-evaluation.
- The EBU experts assessed the questionnaire and other data and interviewed around 140 employees of RSI, RTR, RTS and SRF.
- The EBU experts reviewed in detail each goal of the strategy and consolidated their assessment in a report. They drafted one report per language region.
Results of the peer-review reports
The overall evaluation of the experts was very good. The majority of the services targets were met or exceeded. Some services goals have scored "C". C means that the enterprise unit has partially achieved the goal or cannot substantiate the achievement of the goal with figures. For some enterprise units, the EBU peers see potential for improvement with regard to the international appeal of the programmes, the development of cultural and educational offerings on digital platforms or the promotion of diversity and integration.
Because of the different peers, a comparison is not possible between the Enterprise Units.