SRG Login

Your SRG Login will allow you to access a wide range of products and services from SRG and its enterprise units (RSI, RTR, SRF and SWI) that require a user account. 

Your SRG Login also allows you to access certain products and services in the EU. To access this content outside Switzerland, you can choose to “unlock” your SRG Login user account for use in the EU. Doing so will allow you to stream content on Play Suisse in the EU. 

Your profile settings will be stored in your SRG Login user account, so you can manage them centrally.

SRG Login is designed to be used in Switzerland and in the Principality of Liechtenstein. Anyone can get an SRG Login.

Your SRG Login allows you to access a wide range of products and services from SRG and its enterprise units (RSI, RTR, RTS, SRF and SWI) that require a user account. 

Some of these products and services can be personalised for individual users. These personalised services require a user account. For example, your user account will allow you to synchronise your watchlists and “Continue Watching” lists, as well as to receive personalised content recommendations.

You will also need a user account to access products and services from outside Switzerland that, for legal reasons, are only available to Swiss residents. This also applies if you want to enjoy our products and services in an EU member state. 

SRG Login is operated by SRG. SRG and its enterprise units (RSI, RTR, RTS, SRF, SWI) are joint controllers for data protection purposes.

In order to register you for SRG Login, we require the following data:

• Your e-mail address.
• Your password.

We also record your language via the SRG product or service. This language is set as your display language when you register your account.

When you register for the service, a unique identifier (UID) will be generated by the system. Your data will then be associated with this UID.

When you use products and services from SRG or its enterprise units (RSI, RTR, RTS, SRF, SWI), such as Play Suisse, your UID will be used to identify you on the system.

The data we collect from you will be used solely for the purposes of registering you with SRG Login and providing you with the service.

If you subscribe to a newsletter, we will obtain your consent to use your e-mail address so we can send it to you.

For more information about the way we process your personal data, please refer to our Data Privacy Statement.

You can sign in to SRG Login using credentials for your linked account (e.g. OneLog, Google, Facebook, Apple).

If you sign in using this method, SRG Login will collect

• your e-mail address.

If your linked account provider does not disclose your e-mail address, we will request it from you directly.

Our linked account functionality uses an authorisation protocol known as OAuth (Open Authorisation). This protocol makes it possible for you to sign in to the system using your linked account provider credentials.

You should be aware that signing in via a linked account carries certain risks. For instance:

• Every time you sign in, your linked account provider will collect data about you.

If unauthorised third parties gain access to your linked account details, they will be able to use these details to sign in to SRG Login.

If you want to deactivate your SRG Login details from your linked account, you need to inform your linked account provider. You can usually do this by changing the relevant (privacy) settings for your linked account provider. For OneLog, it is in: User account > Security.

Exception: Apple with the option "Hide my e-mail" (See Below: *).

If you deactivate the connection between your linked account and the SRG Login or delete your linked account, your SRG Login user account will remain active. You will no longer be able to sign in with your former linked account.

To access your remaining SRG Login user account, you may use the e-mail address  forwarded to us by your linked account provider, or the e-mail address you provided to us (you can find this e-mail address in your SRG Login welcome e-mail):

• Select in the SRG Login sign-in window “Forgotten your password?’”
• Enter your e-mail address,
• We will send you an e-mail with instructions on how to set a new password.

If you have any problems or queries, do not hesitate to contact our user support. Please make sure you have your UID and your e-mail address at hand. You can find these details in your SRG Login welcome e-mail.

* If, as an Apple device user, you have used the "Sign in with Apple" function offered by Apple with the "Hide my e-mail" option to register for the SRG login and have deactivated this again via the function offered by Apple or have deleted your Apple account, then neither you nor we can restore your SRG login, as the unique email address generated via the "Sign in with Apple" is completely anonymous and therefore cannot be assigned to a person. In this case, we ask you to create a new SRG login.

If you deactivate the connection between your linked account and the SRG Login or delete your linked account, your SRG Login user account will remain active.

To delete your SRG Login user account, follow the steps below:

• Sign in to your SRG Login user account as normal and delete your user account via your SRG Login profile settings (select the “Delete” option).

If you have already deactivated the connection between your linked account and the SRG Login or deleted your linked account, follow the instructions below:

• To access your remaining SRG Login user account, you may access it by requesting a new password in the SRG Login sign-in window. To do this, select “Forgotten your password?”
• We will send you an e-mail with instructions on how to set a new password.
• Once you have set a new password, you can use it to sign in to your SRG Login user account and delete your user account via your SRG Login profile settings (select the “Delete” option).

If you have any problems or queries, do not hesitate to contact our user support. Please make sure you have your UID and your e-mail address to hand. You can find these details in your SRG Login welcome e-mail.

You can unlock content in the EU from your SRG Login user account, provided you are resident in Switzerland. To check whether you are a Swiss resident, we need the following details from you:

• Your Swiss mobile phone number 
• The postcode of your Swiss address

This data will only be processed with your consent. Once this data has been checked, and if you are a Swiss resident, the fact you have passed the check will be stored in your SRG Login user account. The data used to carry out the check (your mobile telephone number and postcode) will then be deleted.

The fact you are a Swiss resident will be disclosed to SRG and its enterprise units (RSI, RTR, RTS, SRF and SWI) in the form of a “token” (a long sequence of numbers and letters). This will allow you to use Play Suisse and to unlock available products and services in the EU. 

You can then use the profile settings for your SRG Login user account to activate and deactivate products and services individually for use in the EU. 

You can also use your profile settings to switch off all products and services in the EU. If, once you have unlocked products and services for use in the EU, you decide to switch them all off again, you will need to go through the whole activation process from scratch if you want access them in the EU again.

The precise products and services you will be able to access in the EU varies on their content. 

For more information about the way we process your personal data, please refer to our Data Privacy Statement.

You can use your profile settings to change the e-mail address associated with your account and your password, as well as your preferred language for communications (newsletters, e-mails etc.). There, you can also sign out of SRG Login.

If you use individual user accounts for products and services, you can manage these accounts from your SRG Login profile settings (e.g. deleting user accounts).

If you no longer want to use SRG Login, you can delete your user account via your profile settings.

Whereas SRG Login provides for a “Keep me signed in” feature, a cookie will be stored in your browser to allow this feature to work. This is a first party cookie from SRG, and is technically required. 

If you delete cookies from your browser, SRG Login will no longer recognise you automatically when you visit the site, and you will have to sign in again.

For more information about cookies, please refer to our Data Privacy Statement.

Whereas SRG Login provides for a “Keep me signed in” feature, a cookie will be stored in your browser to allow this feature to work.

The SRG Login will recognise you automatically when you visit the site. To do this, the system uses a cookie, which it places in your browser.

If you do not use SRG Login over a prolonged period (e.g. one month), you will be automatically signed out. The next time you sign in, you will have to do so manually and reactivate “Keep me signed in".

You will also have to do this if you delete cookies from your browser, in which case SRG Login will no longer recognise you automatically when you visit the site and you will have to sign in again.

For more information about cookies, please refer to our Data Privacy Statement.

SRG collects diagnostic data, which it uses to maintain the stability and reliability of the SRG Login system. When you use SRG Login, the system generates audit logs. These are stored in Microsoft Azure. Microsoft cannot access this data directly.

Your data will only be shared within SRG and its enterprise units (RSI, RTR, RTS, SRF, SWI). This also applies to any data you provide to our user support.

Microsoft Azure, AdNovum Informatik AG and the corporate subsidiary SWISS TXT AG will also receive your data as a data processor. It uses this data to provide the infrastructure for the SRG Login as well as for testing purposes to prevent failures.

We will only store your data for as long as is necessary to provide you with the SRG Login, or as is required by law.

You can delete your data respectively your user account yourself via your profile settings.

If you have any problems or queries, do not hesitate to contact our user support.

For more information about deleting your data, please refer to our Data Privacy Statement.

Data processed in connection with your SRG Login user account is processed on the basis of your consent. 

If you delete your user account, or ask for it to be deleted, we will treat this as withdrawal of your consent. 

Where data is processed for technical reasons in order to provide the relevant products and/or service, processing is conducted on the basis of our overriding private interest and/or our legitimate interest. 

You can find more information on data protection, including information on your rights as a data subject, in our Data Privacy Statement.

For more information about data protection (amongst other your rights as a data subject), please refer to our Data Privacy Statement.

You can also send us an e-mail to the following address: support.login(at)srgssr.ch.

"dialogue" is a digital offering from SRG. It consists of these elements:

1. a digital application in which - according to the motto "Best of SRG" - packages of content on the important topics of the day are offered. These packages are published on the digital news platforms of RSI, RTR, RTS, SRF and SWI. All content is translated into the respective language of the five SRG Enterprise Units;
2. an interactive digital tool where users can find out where they stand (compared to the population as a whole);
3. a debate tool through which people from all language regions of Switzerland, as well as Swiss:ins abroad, can exchange their points of view on the important issues of the day.

"dialogue" is available to everyone. The digital service focuses on people in all four language regions of Switzerland as well as Swiss people abroad.

"dialogue" wants to build a bridge between language and cultural areas and offer the public guidance. It gives people in all four language regions of Switzerland as well as Swiss people abroad the opportunity to connect with each other, to exchange their views without language barriers and to get to know the different perspectives of the different parts of Switzerland better.

"dialogue" is operated by the SRG. In terms of data protection law, SRG and its enterprise units (RSI, RTR, RTS, SRF, SWI) are the joint data controllers.

To use our service, you must create a user account with "dialogue". A prerequisite for this is that you have an SRG login.

With the registration the unique identifier ("UID") of your SRG-Login user account is stored in your "dialogue" user account. This enables "dialogue" to recognize you when you visit your user account.

For participation in debates, "dialogue" requires the following additional information from you:

• e-mail address
• password

• personal settings of your user account such as the name.

The choice of language is made automatically depending on the language region from which you register.

Further information on the processing of personal data can be found in our Data Privacy Statement.

"dialogue" does not use cookies.

"dialogue" does not collect diagnostic data. If you allow your operating system to collect usage and diagnostic data, we receive diagnostic data in aggregated form from the provider of your operating system.

Your data will only be used within the SRG and your Enterprise Units (RSI, RTR, RTS, SRF, SWI). This also includes user support.

As a data processor, LOGORA SA, 31 avenue Théophile Gautier, 75016 Paris, immatriculée au Registre du Commerce et des Sociétés de Paris receives your data to provide the "dialogue" service.

For more information on the processing of personal data, please refer to our Data Privacy Statement.

We only store your data for as long as they are required for the provision of your "dialogue" user account or if this is provided for by law.

You can delete your user account yourself via the profile settings.

You are also welcome to contact our customer service if you have any problems or questions: dialog.contact(at)srg-ssr.ch

You can find more information on deleting your data in our Data Privacy Statement.

Data processing for your "dialogue" user account is based on your consent.

If you delete your user account or request deletion, this will be deemed to be a revocation of your consent.

You can delete your "dialogue" user account yourself in the profile settings of your SRG login.

If the technical provision is affected, the data processing is based on our overriding legitimate interest.

Further information on data protection law (including your data subject rights) can be found in our Data Privacy Statement.

You can find further information on data protection (including your data subject rights) in our Data Privacy Statement.

You are also welcome to send us an e-mail to the following address: dataprotection(at)swissinfo.ch.

Play Suisse is SRG SSR’s streaming platform.  

It features content from all of Switzerland’s linguistic regions, as well as a specially selected range of content produced and/or co-produced by SRG SSR enterprise units (RSI, RTR, RTS, SRF, SWI), including films, series, documentaries, features and the best of our archive. And you can discover this content even if you don’t speak the original language, because it is all available with subtitles. 

The streaming platform also boasts a number of other useful features, including “Continue Watching” and “My list”, along with various personalised services. These services include tailored content recommendations and search results.  

Play Suisse is available all over Switzerland and in the Principality of Liechtenstein and can be accessed by any individual. 

Play Suisse is a streaming platform with personalised services.  

It streams selected content from SRG SSR’s enterprise units (RSI, RTR, RTS, SRF, SWI), as well as providing additional personalised services.  

These services include tailored content recommendations and search results. 

If you would prefer not to use these personalised services, you can enjoy the content any time using the Play (on-demand) services for each individual SRG enterprise unit.  

Play Suisse is operated by SRG SSR. SRG SSR acts as the data Controller under data protection legislation, including for data processing in connection with personalised services.

Before you can use our services, you need to set up a Play Suisse user account. Before you can do that, you must have an SRG Login.

As soon as you register, the unique identifier (UID) for your SRG Login user account will be stored in your Play Suisse user account. This allows Play Suisse to recognise you whenever you use your user account.

We cannot provide you with Play Suisse’s personalised user services unless you have a Play Suisse user account.

We process the following information in order to provide you with these personalised services (i.e. individual content recommendations and search results):

• The SRG Login UID for your user account. 

• The language settings for your user account.  

• The type and version of the Internet browser you are using (e.g. Chrome, Safari, Mozilla Firefox, Edge). 

• Information about your end device and the software it is running (e.g. model and setup information, whether you are using Android, an iPhone, or a computer operating system, etc.) 

• Usage data regarding your search history (content UIDs, time). 

• Usage data regarding videos you have watched (content UID, event type, time). 

• Usage data regarding your end device (such as event types – i.e. start, stop, closure – and time). 

• Usage data regarding videos you have watched (content UID, event type, time). 

What is usage data?  

Usage data is data directly associated with you as an individual. It is generated whenever you interact with the streaming platform.   

Why do you need usage data?  

We need your usage data in order to provide you with tailored content recommendations and search results. To do this, we enter the usage data into an algorithm, which then generates your content recommendations and search results.

In short, we need usage data so that Play Suisse can suggest content that is relevant to you.

If you subscribe to a newsletter, we will obtain your consent to use your e-mail address so we can send it to you.

For more information about the way we process your personal data, please refer to our Data Privacy Statement.

An account will give you access to the following features: 

Access to content anytime, anywhere 

You will be able to access our content anywhere in Switzerland on demand.  

“Continue Watching” 

You can bookmark where you pause content so you can pick up where you left off next time. 

“My List” 

You can add content you want to watch to your own personal watchlist.  

Synchronisation across multiple devices 

You can synchronise your user account across multiple devices. That means you can play back all the content in “Continue Watching” and “My List” on all your devices.

In addition to standard media player functionality, Play Suisse’s personalised services can provide you with

• personalised content recommendations and 
• personalised search results.

To provide these services, Play Suisse needs access to your usage data. We then enter the usage data into an algorithm, which generates your content recommendations and search results.

We obtain your consent before processing your data in order to provide personalised services. You can withdraw this consent at any time in your SRG Login profile settings (see also Play Suisse settings). Please note that withdrawing your consent will result in your Play Suisse user account being deleted.

If you would rather not receive Play Suisse’s personalised services, you can access a wide range of products and services from SRG and its individual enterprise units (RSI, RTR, RTS, SRF) via each channel’s separate Play (on-demand) service.

The newsletter will keep you informed of all the latest news from Play Suisse, including details of films, series, documentaries, features and gems from our archive as they are made available on the platform.  

If you subscribe to a newsletter, we will obtain your consent to use your e-mail address so we can send it to you. 

You can unsubscribe from the newsletter via your SRG Login profile settings (see also Play Suisse settings) or by clicking on the unsubscribe link in a newsletter e-mail. If you need help or have any problems, please don’t hesitate to get in touch with our user support.

The Play Suisse app requires the following access rights for technical reasons:

• Network connections: Gives the app the right to recognise available Internet connections in order to connect to Play Suisse.
• Internet: Allows the app to communicate with Play Suisse via the Internet. 
• Wake Lock: Allows the app to control processor performance. This is necessary for the app to provide you with the best possible playback experience for Play Suisse content.

If you choose to activate Play Suisse’s “Keep me signed in” feature, a cookie will be stored in your browser to allow this feature to work. This is a first party cookie from Play Suisse, and is essential to ensure the feature works properly.

If you delete cookies from your browser, Play Suisse will no longer recognise you automatically when you visit the site, and you will have to sign in again via SRG Login.

Play Suisse also uses cookies to allow you to create lists, such as “My List” and “Continue Watching”. The contents of your lists are saved on Play Suisse servers. These cookies are also first party cookies from Play Suisse, and are essential to ensure the feature works properly.

For more information about cookies, please refer to our Data Privacy Statement.

When you sign-in for Play Suisse, we store the authorisations in the local storage of your web browser. When you come back to Play Suisse later, you should not have to sign in again. If you do not use Play Suisse over a longer period of time, you will automatically be logged out of Play Suisse.

Some browser settings and add-ons may interfere with our login system and can either block you from logging in or log you out every time you leave the website. To make sure you stay signed in, please change your settings so that your browser doesn’t clear the cache and cookies after a website is closed or anytime the browser is exited. If you use ad-blockers or other third party plug-ins on your browser, try deactivating those plug-ins to see if this can fix the issue.

I you configured your browser as suggested but are still frequently logged out of Play Suisse, please contact our support team.

Privacy tip: To protect your privacy, if anyone else has access to your Internet browser (for example if you are using a hotel Internet connection or share your house) we advise against activating the “Keep me signed in” feature, and recommend that you sign out manually when you finish using the site. 

For more information about cookies, please refer to our Data Privacy Statement.

If you use Play Suisse on one of your mobile devices, (such as a tablet or smartphone), you do not have to activate the “Keep me signed in” feature. You will stay signed in unless and until you deliberately sign out.

Privacy tip: If anyone else has access to your mobile device, we recommend you sign out whenever you leave the site to protect your privacy.

If you use Play Suisse on your smart TV, you do not have to activate the “Keep me signed in” feature. You will stay signed in unless and until you deliberately sign out.

Privacy tip: If anyone else has access to your smart TV, we recommend you sign out whenever you leave the site to protect your privacy.

When you register within the Play Suisse TV app in Swisscom blue TV, use your Swisscom Login email address to get a SRG Login account.

You can use your SRG Login account for Play Suisse on another devices or for other SRG products and services.

You need to verify your e-mail and create a password using one of these options  (once only):

• Select the link “Create password“ in the e-mail “Create a SRG Login password” you received
• Click “Forgotten your password?” in the SRG Login sign-in window.

The Play Suisse app does not collect any diagnostic data. If you allow your operating system to collect usage and diagnostic data, we will receive diagnostic data from your system via the company that makes it. This data will be in aggregated form. This data helps us to keep improving our app.

Your data will be used solely in order to provide you with Play Suisse services. This may include forwarding your data to Play Suisse user support.

Microsoft Azure and Amazon Web Services (AWS) will also receive your data in their capacity as contract data processors for the purposes of providing you with the Play Suisse service. 

Due to restrictions on broadcast rights, under normal circumstances you can only use Play Suisse in Switzerland and the Principality of Liechtenstein. Restricting content geographically like this is called “geo-blocking.” 

For geo-blocking to be applied, the system has to determine your IP address and location (i.e., whether you are in Switzerland or not). If you try to use Play Suisse from outside Switzerland, a notice will appear on screen informing you that the content is geo-blocked, and you will not be able to access it. 

If you are a Swiss resident, you can use Play Suisse in the EU. To do this, you need to unlock your account. If you are outside Switzerland, Play Suisse will prompt to unlock your account. However, you can also unlock Play Suisse yourself within your SRG Login user account. 

Once you unlock your account, the fact you are a Swiss resident will be stored in your SRG Login user account. This information will be sent to Play Suisse in the form of a token that disables geo-blocking when you are in the EU. Each Play Suisse token is valid for one day. Once it expires, Play Suisse has to request a new one. 

If you completely deactivate Play Suisse in the EU using your SRG Login profile settings, you will no longer be able to use Play Suisse in the EU. 

We will only store your data for as long as is necessary to provide you with the Play Suisse service, or as is required by law.  

You can delete your data and/or your user account yourself via your SRG Login profile settings (see also Play Suisse settings).  

All your data associated with functionality and personalised services provided by Play Suisse will be deleted. Deletions cannot be undone.  

If you have any problems or queries, do not hesitate to contact our user support.

For more information about deleting your data, please refer to our Data Privacy Statement.

Data processed in connection with your Play Suisse user account is processed on the basis of your consent. 

If you delete your user account, or ask for it to be deleted, we will treat this as withdrawal of your consent. 

You can delete your Play Suisse user account yourself from the “Play Suisse Settings” screen in your SRG Login account. 

Where data is processed for technical reasons in order to provide the relevant content and/or service, processing is conducted on the basis of our overriding private interest and/or our legitimate interest. 

You can find more information on data protection, including information on your rights as a data subject, in our Data Privacy Statement.

For more information about data protection and privacy (including your rights as a Data Subject), please refer to our Data Privacy Statement. 

You can also send us an e-mail to the following address: support(at)playsuisse.ch.

Test your sports knowledge alone or within the Tippspiel group.

You can join an existing betting group or create a new group for yourself and your friends.

Betting seems easier than what it is. Of course luck plays a major role, but throughout an entire season, the winners are those who understand more about the topic.

People living in Switzerland and abroad are allowed to take part in the game and in the award ceremony.

Minors can only participate with the consent of their legal representatives.

With a SRF Tippspiel user account, you can assess your sports knowledge alone or within a group.

Thanks to the user account and your knowledge, you can win great prizes.

SRF Tippspiel is made available by each enterprise unit (RSI, RTR, RTS, SRF). As such, they are liable in terms of data protection and privacy.

In order to use the SRF Tippspiel, you must create a betting game user account. A prerequisite for this is that you have an SRG login. 
When you register, the unique identifier ("UID") of your SRG login user account is stored in your betting game user account. The UID enables the betting game to recognize you when you visit your user account. For participation in betting groups and the display of the ranking list, the betting game requires the following additional information from you:
- First name
- Last name

The data collected from you will be used for the following purposes:
- Presentation in the ranking list
- Provision and administration of betting groups
- Awarding of prizes
- Salutation in reminder e-mails (see "Optional offers")
For the presentation of your name in the ranking list, you can select the option in your profile that your last name is only presented in abbreviated form.
 

Optional offers:

Reminder emails: 
- If you would like to receive reminders before a match regarding tips that have not yet been submitted, we will obtain consent from you to use your email address. 
- You can unsubscribe from the reminder e-mails either in the account settings of your Tippspiel profile or via an unsubscribe link in the reminder e-mail.

Information about further Tippspiele:
- If you would like to be informed about further Tippspiele (e.g. SRF Tippspiele for the Soccer World Cup), we will obtain your consent to use your e-mail address.
- You can unsubscribe from e-mails with information on further Tippspiele  either in the account settings of your SRG login or via an unsubscribe link in the e-mail.

Further information on the processing of personal data can be found in our Data Privacy Statement.

You can manage your account and adjust your data via the "Settings" function. The SRG login profile link takes you to your SRG login profile, where you can manage your Tippspiel game user account. Via the notification and profile settings function, you can customise your name and manage reminder emails.

Diagnostic data is collected for the betting game to ensure stability and reliability. Audit logs are created when using the Tippspiel. These are stored at Neopoly GmbH.

The corporate units (RTS, SRF, RTR, RSI) collect diagnostic data in order to be able to guarantee the stability and reliability of the Tippspiel

Your data will only be passed on within the SRG Group (RSI, RTR, RTS, SRF). We also use order processors to provide the Tippspiel

You can find more information on the processing of personal data in our Data Privacy Statement.

We will only store your data for as long as is necessary to provide you with the Tippspiel, or as is required by law. (Prize awards)

In “My account” settings within a Tippspiel, you can delete your user account yourself.

You can also delete your SRF Tippspiel user account in the profile settings of your SRG Login (settings SRF Tippspiel )

If you have any problems or queries, do not hesitate to contact our user support.

For more information about deleting your data, please refer to our Data Privacy Statement. 

Data processing in connection with your account SRF Tippspiel takes place on the basis of your consent (as provided when you create your user account) and for the purpose of fulfilling a contract (by awarding prizes). 

If you delete your user account, or ask for it to be deleted, we will treat this as withdrawal of your consent. 

Where data is processed for technical reasons in order to provide the relevant content and/or service, processing is conducted on the basis of our overriding private interest and/or our legitimate interest. 

You can find more information on data protection, including information on your rights as a data subject, in our Data Privacy Statement.

You will find further information on data protection, including information on your rights as a data subject, in our Data Privacy Statement.

Don't hesitate to send us an e-mail to the following address: datenschutz(at)srf.ch.